Shipping policy
Shipping Information
At FlowPaws, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for more details regarding processing times, shipping estimates, and order tracking.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand or holidays, processing times may be slightly extended.
Shipping Time
Estimated delivery times may vary depending on your location:
- United States: 5–12 business days
- Canada: 5–12business days
- Europe: 5–12 business days
- Australia & New Zealand: 5–12 business days
- International Orders: 15–12 business days
Please note that shipping times are estimates and may be affected by customs, carrier delays, or weather conditions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package in real time.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping or your order, feel free to contact us:
Email:
flowpaws2026@gmail.com